The TripAdvisor featured Be Live Hotels for this year are: Be Live Grand Palace de Muro, Be Live La Niña (this facility has also been featured with Zoover certificate), Be Live Playa la Arena, Be Live Punta Amer, Be Live Lanzarote Resort, Be Live Las Morlas and Be Live Grand Teguise Playa.
In addition, our facilities Luabay has not been left behind in this ranking by Tripadvisor and thus, the certificate of excellence has been extended to another five hotels: Hotel Alea, Luabay Costa los Gigantes, Luabay Galatzó, Luabay La Cala and Luabay Lanzarote Beach.
We could not be happier, because the TripAdvisor certifications are granted based on the input and participation of customers and users themselves. So, there is only a way to get the Certificate of Excellence: the housing had to generate a huge volume of customer participation whose comments should be positive and should prevail their willingness to recommend our services to others.
The facilities score, depending on the volume of comments generated during the year in question, must be at least 4 out of 5 points, which guarantees, certainly, customer satisfaction.
This year we repeated certification with Be Live Grand Palace de Muro and Be Live Playa La Arena, awarded for the third consecutive time, and Be Live Punta Amer in the list for the second year.
The joy of the whole team working behind these names for quality care and comfort of the client has been further enhanced by the entry in the list of our new hotels, recently joined in our family, belonging to the Luabay chain.
We must keep in mind that to be part of the hotels awarded with the Certificate of Excellence from TripAdvisor, customers rated on entertainment function, cleaning and room service, quality of food, value for money…
From Be Live Hotels we want to thank this deference, both customers and TripAdvisor and take strength to maintain confidence and further improve, with the intention that all our hotels end up getting the same certification.
What has become as clear as water is that for customers who visit places like Tenerife, Mallorca, Lanzarote or Varadero, our resorts are an excellent choice.
Another award that has recently distinguished our hotels is the HolidayCheck Quality Selection 2013, which have been awarded Be Live Punta Amer Hotel, Be Live Villas Mirador de Lobos Hotel and Be Live Grand Palace de Muro Hotel.